Head of Library Experience

The Head of Library Experience at Goldsmiths, University of London is a senior leadership role that oversees the service delivery of the Library both physically and digitally. This includes managing the Library's service model, access, collections, and communications to support the university's teaching, learning, and research. The role also involves leading the Library's engagement across digital and physical channels, coordinating the Library’s contribution to university events, and managing membership schemes. The ideal candidate should have a degree or equivalent experience along with a professional qualification in librarianship, information science, or customer service. Experience in managing customer services in an academic setting, team leadership, and staff management is also required. Knowledge of current issues and developments within research or higher education libraries is essential. The salary range for this position is £50,000 to £59,999.