Library Assistant, User Services Team

Organisation
Loughborough University
Contact Email
M.S.Cunningham@lboro.ac.uk
Sector
Higher Education
Job role area
customer experience
Areas of interest
Sustainability
Date of review
3 Year
Summary

Loughborough University is hiring a Library Assistant for their User Services Team. The role involves delivering high-quality customer service, supporting students, staff, and visitors in using the library's resources and services. The assistant will also help maintain a welcoming learning environment, participate in library working groups, carry out administrative tasks, and assist in user service development.

The position is full-time, with a 37-hour work week spread across weekdays. The successful candidate should have experience in a customer service environment, excellent communication and IT skills, and the physical capability to lift and carry heavy books. Experience in a library or educational environment, ability to use databases, and understanding of the Higher Education environment are desirable.

The role is subject to the University's normal Terms and Conditions of Operational and Administrative staff. The closing date for applications is 16th March 2025, and interviews will be held on 1st April 2025.