Library and Digital Technology Assistant

The University of East London is hiring a Library and Digital Technology Assistant. The role involves providing high-quality library and IT support to a diverse community, both online and in person, at the Docklands and Stratford campuses. Key tasks include assisting with library transactions, providing IT support, answering service and facility enquiries, guiding students towards appropriate resources, maintaining a conducive study environment, and contributing to the smooth running of the libraries.

The role requires regular evening and weekend work, and may also involve some remote working. The successful candidate must have A-levels or equivalent, excellent customer service and IT skills, and experience in supporting the use of IT equipment and educational technologies. Experience in a library or information service is desirable, as is a degree-level education. The candidate must also have strong communication skills, the ability to solve problems, work accurately and meet deadlines, and demonstrate a commitment to equality and diversity.