Information Assistant

This job posting is for an Information Assistant role at Ulster University's Library Service. The successful candidate will provide high-quality customer services, both in-person, online, and over the phone. Responsibilities include handling customer inquiries, assisting with library inductions and classes, maintaining the library environment, and supporting various library functions. Clerical duties such as managing stock, collecting statistics, and handling invoices are also part of the role. Applicants must have good numeracy and literacy skills, proven customer service experience, proficiency in IT, and willingness to work evenings and weekends. Experience with a library management system is desirable but not essential.