Head of Partner Relationships

This job posting is for the position of Head of Partner Relationships at the University of Winchester. The role is responsible for leading the delivery of comprehensive customer management strategies and plans for the Department of Knowledge & Digital Services. Key duties include building strategic relationships with stakeholders, overseeing customer-centric roles, defining service channels and standards, developing learning and development programs, and managing the department's "self-help" content and service. The role also entails representing the university at local, national, and international events. The ideal candidate should have a degree, experience in leading customer service activities, excellent interpersonal and communication skills, and the ability to influence senior stakeholders. They should also be self-driven, able to manage multiple projects at once, and committed to the university's values.