Experience and Learning Spaces Manager

Organisation
Teesside University
Contact Email
libraryhelp@tees.ac.uk
Mission group (if applicable)
University Alliance
FTE staff per library service
30 - 39
Sector
Higher Education
Job role area
customer experience
engagement and/or communications
Starting salary
£35,000 to £39,999
Last uploaded
04/03/2026
Date of review
3 Year
Summary

This job posting is for the position of Experience and Learning Spaces Manager at Teesside University. The role involves managing the customer experience within the Library and Student Life, ensuring all staff are engaged in front-line delivery. The manager will be responsible for delivering support for learning, teaching, and research, managing the Student Life Model and Library support offer, and effectively delivering customer communications and enquiry management. They will also be responsible for managing all Student & Library Services spaces, including building facilities, IT services, and liaising with Campus Services and ITDS. The salary range is £35,000 to £39,999. Experience in engagement and/or communications in the higher education sector, particularly within the University Alliance, is required.