Experience and Engagement Supervisor
Organisation
Teesside University
Contact Email
libraryhelp@tees.ac.uk
Mission group (if applicable)
University Alliance
FTE staff per library service
30 - 39
Sector
Higher Education
Job role area
customer experience
engagement and/or communications
Starting salary
£20,000 to £25,999
Last uploaded
04/03/2026
Date of review
3 Year
Summary
This is a job opening for the position of Experience and Engagement Supervisor at Teesside University. The role includes supporting the development and delivery of customer-focused services across all Library service portfolios and Student Life. Duties involve supervising support for learning, teaching, and research, delivering front-line activities related to Library Services and Student Life, and ensuring excellent customer experience. The job also includes the maintenance of study environments, resource access, and collections. The supervisor will contribute to the recruitment of student workers and the development of Student and Library services. The salary range is £20,000 to £25,999.